Tuesday, November 30, 2010

Couple left in cold over Insulation

When I read this article it reminded me of the poor workmanship I have cleaned up after over the years. Unfortunately it is far to easy for insulators to short change home owners and not give them what they paid for. My house was a great example: When I moved in two years ago my insulation depth around my ceiling access was right where it should be. Unfortunately when I went further into my attic, I found areas that only had half the insulation required. So how do they get away with this in new and old homes? Well in a new home the ceiling 9 times out of 10 will never get inspected because the blown insulation is completed after the drywall is attached to the ceiling. At this point the insulation in the rest of the home would have already been completed and passed by an inspector. For existing home owners looking to upgrade their insulation. They are vulnerable in areas where they can't see the completed insulation work from the access hatch (if they even look up there). This would be avoidable if home owners were able to walk through their own attic to inspect the work, but unfortunately that's not realistically going to happen. The home owner could slip and hurt them selves and making foot prints in your insulation kind of defeats the purpose. The best way to avoid this happening to you is to hire the right contractor. TLC Energy Solutions is one of those companies. With a business built on service, honesty, integrity, excellent workmanship, great products all at a fair price you can't go wrong. We are always willing to go the extra mile, even if that means we have to take pictures along the way to show you the areas you can't see from the hatch. We service Kelowna, Penticton, Vernon, everything in between and sometimes beyond those areas throughout the Okanagan and southern BC.

For all your insulation needs call TLC Energy Solutions.
250-215-8020 or toll free at 1-877-558-1808
"Insulating your wallet"


Macquarie Hills woman Shirley Bell jumped at the chance for free insulation under the national insulation scheme but is now warning others to check that work was actually completed.

Mrs Bell and her husband Ron got their house insulated during the height of the home insulation scheme, but a recent safety inspection revealed only 50per cent of their ceiling had been insulated by the installation company.

‘‘Now it seems we are up for the cost of finishing the job,’’ Mrs Bell said.

‘‘How many other people are out there who think their house is insulated but it isn’t.’’

Mrs Bell said she had made contact with the director of her installer, which is no longer trading, and has initiated negotiations to have the work finished or be compensated for its completion.

‘‘Hopefully something will come from it,’’ Mrs Bell said.

The director would not comment on the situation when contacted by the Newcastle Herald and said he preferred to deal with Mrs Bell directly.

A spokeswoman for NSW Fair Trading said it was sometimes difficult to contact or locate a trader as a high number of traders were no longer in business.

She said people should pursue safety checks to ensure the insulation did not put their houses at risk of fire and to also ensure suitable insulation was properly installed.

‘‘Fair Trading has dealt with a number of complaints including, batts split in half or in threes, batts only installed around the manhole cover, cracks in roof tiles that have led to leaks and internal damage, down lights and internal fans covered and batts installed that have a different rating to what is on the work order,’’ she said.

People with complaints about the quality of their insulation should deal with the installer directly or contact NSW Fair Trading on 133220.


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